Frequently Asked Questions
Fitment, shipping, returns, and ordering — answered before you have to ask.
How do I know a part will fit my vehicle? +
Use the Year/Make/Model search on the homepage or the search bar at the top of any page. Every listing is matched to specific vehicles — if it shows up in your search results, it's confirmed to fit.
What if my exact trim or engine isn't listed? +
Some parts are trim-specific. If you're not sure, use the Parts Enquiry page and give us your VIN or exact trim — we'll confirm fitment before you order.
How fast do orders ship? +
In-stock items ship within 1 business day. You'll get a tracking number by email once it's on the way.
Do you ship freight-heavy items like bumpers? +
Yes — large or heavy items may have different shipping rates calculated at checkout based on size and weight.
What's your return policy? +
30 days from delivery, no restocking fee, as long as the part is unused and in its original packaging.
What is a core charge? +
Some remanufactured parts (like alternators or starters) include a refundable core charge. Return your old part and we'll refund that portion.
Can I order by phone? +
Yes — call our parts counter during business hours, listed at the top of every page.
Do you offer trade or wholesale pricing? +
If you're a shop or fleet buyer, reach out through our Contact page and we'll walk you through options.